FAQ
Here's the expanded version:
Frequently Asked Questions
What is Shilajit Complex?
Shilajit Complex is a whole-source botanical blend combining Shilajit, Ashwagandha, Tongkat Ali, and Sea Moss — four concentrated natural extracts traditionally used to support energy, focus, stamina, and daily vitality. Each ingredient is sourced from nature and free from synthetic compounds or artificial fillers.
What is Shilajit?
Shilajit is a natural resinous substance found in high-altitude mountain rocks, formed over centuries from decomposed plant matter. It has been used in traditional medicine for thousands of years and is known for its rich mineral content and support for natural energy levels and overall vitality.
What is Sea Moss?
Sea moss (Chondrus crispus) is a nutrient-dense seaweed packed with over 90 trace minerals. It supports immune function, gut health, energy, and skin clarity — making it one of nature's most complete whole-source supplements.
How do I take Shilajit Complex?
Take one capsule daily with 6–8 oz of water. Can be taken any time of day, with or without food.
When will I see results?
Many customers notice improvements in energy and mental clarity within 1–2 weeks of consistent daily use. Best results come with continued use over 4–8 weeks.
Is it safe?
Shilajit Complex is made with clean, natural ingredients. Consult your healthcare provider before starting any new supplement, especially if you are pregnant, nursing, under 18, or have a known medical condition.
What makes Veru Naturals different?
We use only whole-source, natural ingredients — nothing synthetic, no artificial fillers, no shortcuts. Every formula is built around concentrated botanical extracts that have stood the test of time in traditional wellness practices.
Do you offer free shipping?
Yes — all orders ship free to the contiguous United States (lower 48 states) via USPS Ground Advantage, with estimated delivery of 3–5 business days after fulfillment.
Do you ship to Alaska or Hawaii?
Not at this time. We currently ship to the contiguous United States and U.S. Armed Forces addresses only.
What is your return policy?
We offer a 30-day satisfaction guarantee on first-time purchases. If you're not completely satisfied for any reason, contact us at hello@verunaturals.com within 30 days of receiving your order and we'll issue a full refund — no questions asked.
How do I track my order?
You'll receive a shipping confirmation email with a tracking number once your order ships. Allow 24–48 hours for tracking information to update.
How long does shipping take?
Orders are processed within 2–5 business days. After fulfillment, estimated delivery is 3–5 business days via USPS Ground Advantage.
Do you offer subscriptions?
Not yet — but we're working on it. Check back soon for subscription options with automatic delivery and savings.
How can I contact you?
Email us at hello@verunaturals.com — we respond within 2 business days. You can also use the contact form on our Contact page.